Customer Support Specialist
Deliver fast, empathetic, high-quality support for our clients — working alongside AI tools that handle the repetitive volume so you focus on solving real problems.
Remote
Full-time
Delivery
What you’ll do
- Handle customer interactions across chat, email and ticketing to SLA
- Use AI-assisted tools for faster, more accurate responses
- Escalate complex issues with clear, reproducible detail
- Contribute to the knowledge base and quality improvement
What we’re looking for
- Excellent written English and a customer-first mindset
- 1+ years in customer support or a similar role
- Comfortable learning new tools quickly
- Reliable, detail-oriented and a strong communicator