Customer Operations

Feed your pipeline — and free your closers to close.

Lead qualification, appointment setting, CRM updates and proposal support that keep your reps selling instead of doing admin.

The problem

Sound familiar?

  • Reps spending selling time on research and data entry
  • Leads going cold before anyone follows up
  • Inconsistent qualification wasting closer time
  • CRM data too messy to forecast from
What’s included

Everything in Sales Support

A complete, managed service — start with what you need and expand.

Lead Qualification

Screen and score inbound and outbound leads against your ICP.

Appointment Setting

Book qualified meetings straight into your reps’ calendars.

CRM Updates

Keep records, stages and activity current and clean.

Proposal Support

Build, format and tailor proposals and quotes quickly.

How we deliver

Expert teams, amplified by AI

The ZtechBPO model applied to sales support.

See how our AI layer works
  • AI scores and prioritises leads so the best ones reach reps first.
  • Fast, consistent follow-up the moment a lead comes in.
  • CRM kept clean automatically as a by-product of the workflow.
  • Humans handle nuanced qualification conversations.
Why ZtechBPO

Built to be measured

Qualification to your exact ICP criteria
Speed-to-lead measured and reported
Tight CRM hygiene as standard
Scales with campaigns and seasonality
100%

of inbound leads followed up, fast

Integrations

We work inside your stack

No rip-and-replace. We operate in the tools your team already uses.

HubSpot Salesforce Pipedrive Outreach Apollo Calendly
Who it’s for

Industries we serve with this

FAQ

Questions about Sales Support

Yes — we support inbound qualification and follow-up as well as outbound prospecting and appointment setting, aligned to your ICP and messaging.

Always. We qualify strictly to your defined ICP and scoring rules, and refine them with you based on close-rate feedback.

Ready to scale sales support?

Book a free consultation and we’ll show you exactly where expert teams and AI will save you time and money.

Call Book a consultation